Terms of service

The short version

• Quorli is a tool for businesses. Use it for websites you own or are allowed to manage.
• Paid plans renew automatically until you cancel. Cancel any time and keep your plan until the end of the period you paid for.
• AI answers change from day to day. Our numbers show what AI assistants said when we asked; they are not a promise of future recommendations, traffic or sales.
• Your data and the content we create for you belong to you. Review every suggested change before you publish it.

Agreeing to these terms

These terms are an agreement between you and Quorli (“Quorli”, “we”, “us”) for using quorli.ai and the Quorli app. By creating an account or using Quorli, you agree to them and to our privacy policy. If you use Quorli for a company, you confirm you can accept these terms for it, and “you” includes that company. You must be at least 18.

What Quorli does

Quorli asks AI assistants such as ChatGPT, Google AI Mode, Claude, Gemini and Perplexity the questions your customers ask, through the ChatGPT app, Google AI Mode and the other assistants’ official APIs, and shows how often they mention and cite you and your competitors. It also audits your pages, suggests fixes, estimates their effect and measures what happens after you publish them. We improve Quorli all the time, so features may change. If we remove something important you pay for, we will tell you in advance.

Your account

You sign in with a link sent to your email or with Google. Keep access to your email and Google account secure, because anyone who can use them can sign in to Quorli as you. Tell us at support@quorli.ai if you think someone has accessed your account without permission. You are responsible for what happens in your account.

Plans, billing and renewals

• Quorli has a Free plan and paid plans, currently Starter (from $19 a month) and Pro (from $49 a month), billed monthly or yearly. Current prices and limits are on our pricing page.
• Paid plans are billed in advance through Stripe and renew automatically at the end of each period until you cancel. Prices don’t include taxes, which we add where required.
• Upgrades and switches between paid plans take effect right away. The difference is prorated, as a charge or as a credit on your next invoice.
• If a payment fails, you keep your plan for 7 days while you update your card. After that, your account moves to Free.
• We may change prices. We will email you at least 30 days before a price change applies to your plan, and it starts at your next renewal after that.

Cancelling and refunds

You can cancel any time in Settings. You keep your plan until the end of the period you already paid for, then move to Free. We don’t give refunds or credits for partial periods, except where the law requires them.

If you delete your account, a paid plan is canceled immediately and the rest of the period isn’t refunded.

Plan limits and fair use

Each plan has limits, such as how many websites, questions, competitors, rechecks, audits, fixes and simulations you can use, and a monthly allowance for AI processing. When you reach a limit, we tell you and the related feature pauses until your next monthly reset or an upgrade. If you move to a smaller plan, anything over the new limits is paused, never deleted.

Acceptable use

You agree not to:

• Audit, rewrite or claim websites you don’t own or aren’t authorized to manage.
• Use Quorli to scrape websites, overload them, or get around their robots.txt or access controls.
• Break the law, infringe others’ rights, or publish content from Quorli that is false, misleading or defamatory.
• Get around plan limits, share an account between unrelated businesses, or resell Quorli without our written permission. Agencies may track client websites on plans that allow several websites.
• Attack, probe or reverse engineer Quorli, or use it to build a competing product.

We may suspend or close accounts that break these rules. Where we reasonably can, we will warn you first and give you a chance to fix the problem.

Your content and results

You keep ownership of everything you give us, like your business details and questions, and of the results we create for you, like page fixes and reports. You give us permission to store and process them only to run Quorli for you, including sending them to the AI providers described in our privacy policy. We don’t use them to train AI models.

You are responsible for what you publish. Suggested fixes are written by AI and may contain mistakes, so check every claim, price and fact before you publish, and fill in any placeholders with true information.

About AI results

• AI assistants give different answers from day to day and from person to person. Answers through their APIs can differ from what people see in their apps.
• Lift simulations are estimates from a controlled test, not predictions of real-world results.
• Explanations and suggestions are generated by AI from the evidence we collect and may be incomplete or wrong.
• We don’t control AI assistants and can’t guarantee that any of them will mention, rank or recommend your business.

Third-party services

Quorli relies on services run by others, such as AI providers and Stripe for payments. Their availability and answers are outside our control. When you pay, Stripe’s terms also apply.

Our property and your feedback

Quorli, its software, design and brand belong to us. These terms give you a personal right to use Quorli, not ownership of it. If you send us ideas or feedback, we may use them without owing you anything.

Ending your use of Quorli

You can stop using Quorli and delete your account any time in Settings. We may suspend or end your access if you seriously or repeatedly break these terms, if we must by law, or if we stop offering Quorli. If we stop offering Quorli for reasons other than your conduct, we will give you at least 30 days’ notice and refund any prepaid time you can’t use.

Disclaimers

We work hard to keep Quorli accurate and available, but we provide it “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including that Quorli will be uninterrupted or error free, or that its results will be accurate or lead to any business outcome.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim about Quorli is limited to the greater of the amount you paid us in the 12 months before the claim and $100. Nothing in these terms limits liability that can’t be limited by law, such as for fraud.

Your responsibility for claims

If someone makes a claim against us because of content you published, websites you used Quorli on without permission, or your breach of these terms, you agree to cover our reasonable costs of that claim, to the extent the law allows.

Governing law and disputes

These terms are governed by the laws of the place where Quorli is established, without regard to conflict-of-law rules. Before starting any formal dispute, please email us at support@quorli.ai so we can try to resolve it, and give us 30 days to do so. If you are a consumer, you keep the protections of the law where you live.

Changes to these terms

We may update these terms as Quorli changes. We will update the date at the top, and for important changes we will email you at least 30 days before they apply. If you keep using Quorli after that, the new terms apply. If you don’t agree, you can cancel before they take effect.

Contact us

Questions about these terms? Email support@quorli.ai.